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Standard Operating Procedures (SOPs)

Key protocols for Ultimate Marine staff to ensure consistent and efficient operations. Includes: lead management, customer communication, and CRM usage, providing the tools and guidance needed to maintain high standards and deliver excellent service.

Trade-in SOP

This is the 2024 Trade-in SOPĀ 

iQComms

The uploaded document is the “Customer Communication – Comms CRM Policy” for Ultimate Marine, effective April 1, 2024. This document...